Services
  1. ATM processing
  2. ATM monitoring
  3. Connection methods
  4. Settlement services
  5. Reporting services
  6. ATM and network reconciliation
  7. ATM and network security
  8. Helpdesk Services
  9. CalypsoConnect™ ATM management service
  10. TritonConnect™ Hosting
1. ATM Processing
  • LINK processing
  • Cash withdrawls
  • Balance Inquiries
  • Mobile phone pre-pay top-up
  • MACing, EMV and 3DES capable

2. ATM Monitoring
  • Calypso Connect™ Web Monitoring
  • 24/7 alarm monitoring, notification, and escalation
  • Immediate alarm email to ATM support teams
  • Monitoring of critical, suspect and information terminal events
  • Real-time cash monitoring

3. Connection Methods

  • Free phone dial-up
  • GPRS
  • Vodafone Paknet
  • Secure Internet connections (VPN)
  • ISDN
  • Frame Relay
  • Leased line

4. Settlement Services
  • Settlement by multiple shareholder splits
  • Settlement on network reconciled transactions
  • Settlement by network close or ATM day close
  • Percentage and/or fixed surcharging
  • Next day settlement via either BACS or CHAPS

5. Reporting Services

  • CalypsoConnect™ Web Reporting
  • Terminal activity reporting
  • Retailer activity reporting
  • Deposit and adjustment reporting
  • ATM day close reporting
  • Performance reporting
  • Network compliance reporting
  • Custom files and reporting

6. ATM and Network Reconciliation

  • Daily network reconciliation via our match and kill process
  • Tracing and adjustment services

7. ATM and Network security


9. Help Desk Services

  • Available 24 x 7
  • Online monitoring of ATMs, telecommunications and networks
  • Trained on Triton ATM models
  • TritonConnect™ remote ATM Services

10. CalypsoConnect™ ATM Management Services

  • Web services Available 24 x 7
  • Terminal monitoring
  • Transaction reporting
  • Funds management
  • Terminal, contact & location Management
  • Inventory management
  • Selective ATM access by user

11. TritonConnect™ Hosting

  • TritonConnect™ ATM monitoring
  • Electronic journal upload
  • TritonConnect™ alerts
  • Remote software upgrade
  • ATM configuration maintenance
  • Error clear and reset
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