Services
ATM processing
ATM monitoring
Connection methods
Settlement services
Reporting services
ATM and network reconciliation
ATM and network security
Helpdesk Services
CalypsoConnect™ ATM management service
TritonConnect™ Hosting
1. ATM Processing
LINK processing
Cash withdrawls
Balance Inquiries
Mobile phone pre-pay top-up
MACing, EMV and 3DES capable
2. ATM Monitoring
Calypso Connect™ Web Monitoring
24/7 alarm monitoring, notification, and escalation
Immediate alarm email to ATM support teams
Monitoring of critical, suspect and information terminal events
Real-time cash monitoring
3. Connection Methods
Free phone dial-up
GPRS
Vodafone Paknet
Secure Internet connections (VPN)
ISDN
Frame Relay
Leased line
4. Settlement Services
Settlement by multiple shareholder splits
Settlement on network reconciled transactions
Settlement by network close or ATM day close
Percentage and/or fixed surcharging
Next day settlement via either BACS or CHAPS
5. Reporting Services
CalypsoConnect™ Web Reporting
Terminal activity reporting
Retailer activity reporting
Deposit and adjustment reporting
ATM day close reporting
Performance reporting
Network compliance reporting
Custom files and reporting
6. ATM and Network Reconciliation
Daily network reconciliation via our match and kill process
Tracing and adjustment services
7. ATM and Network security
Business partner due diligence
LINK
o MACing enabled ATMs
o Visa certified EPP ATMs
o Terminal key management
9. Help Desk Services
Available 24 x 7
Online monitoring of ATMs, telecommunications and networks
Trained on Triton ATM models
TritonConnect™ remote ATM Services
10. CalypsoConnect™ ATM Management Services
Web services Available 24 x 7
Terminal monitoring
Transaction reporting
Funds management
Terminal, contact & location Management
Inventory management
Selective ATM access by user
11. TritonConnect™ Hosting
TritonConnect™ ATM monitoring
Electronic journal upload
TritonConnect™ alerts
Remote software upgrade
ATM configuration maintenance
Error clear and reset
.